28 Jul, 2021 → by ClaimboUser190289
Sobreventa de vuelos (overbooking)
1
Horrible airline - when we arrived at the Tijuana International airport for our vacation to Puerto Vallarta come to find out They had overbooked our tickets! OMG!!! I felt like I was about to pass out! We only had 3 day vacation and apparently the next flight was until the following day. They would not cover for hotel or anything - blaming it all on the fact that I had not checked in within the 3-day email they had sent out! Amazing how the tickets have already been paid - they will not reimburse if you do not arrive to the airport; however they have the right to re-sell your ticket!