1 Jan, 2018 → by ClaimboUser63116
Smartcharge, smart bulb

1

Last august 10, 2016, i ordered 5 bulbs from goal team, i was instructed to send money thru lbc to one marvin benitez . August 15, we received the goods, we attached the above bulbs only last august 17, 2016, however one bulb is defective for it wont light. I contacted the sales agent and was instructed to send back the said defective bulb before they are going to send the replacement, at my own expense, i requested for the replacement first because i was thinking they are going to just the repair the said bulb and send it back to me. They refused. The amount is less than 200 pesos. My point is i have been ordering goods on-line usually thru lazada but i have not experienced this kind of service, lazada always said if we do not like the goods ordered we can return it at their expense no question asked.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Goal Team / GT Online Shop you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.