31 Jul, 2021 → by ClaimboUser409880
Slow service / poor service
1
Date 07/29/2021...Time seated 09:30 am... time server came to table09:48am Service was SLOW and poor Server Faith came into our area 3 times without looking our way or making any eye contact...We finally had to catch another person walking thru to get attention and coffee..no spoons...Faith finally came to get our order...it was incomplete...Toast was brought after we finished eating I refused it...food got cold before we got our silverware... 4 other couples came and sat down after we had been seated...They were all served and eating before we were served...I have been eating at Cracker Barrel since they opened between Richmond, Va and Dayton, Ohio...My wife and I eat at CB all the time here in Lakeland FL...This was the second worst food/ service we have received from CB...Now more than ever with the Pandemic going on you need better trainees...Not only, bad service at the table, but I wrote on my ticket about the poor service and the cashier after reading it, did nothing...Did not apologize, did not call a manager or anything...This is not what I expect from CB... Harold Meyerhoffer...a very disappointed customer 8838 Pebblebrooke Dr. Lakeland, FL. 33810 [protected] [protected]@tampabay.rr.com