Hello, I an Rasa Fernandes. Probably 5 years ago, I purchased a skillet at my home party with consultant Kathleen Gibson. I loved this product, until last time I did realize, that this skillet has scratched up my brand new electric glass top. I can't believe that product, that is quite expansive is made so poorly, that after few years with moderate use and almost white gloves care( because nobody was allowed to touch it and I washed it only per hand myself) causing me such problems. I want to return the skillet + the top for a full refund. Just wondering who will cover the damage cost to my electric range? Hope to hear from you soon. My email address is: rasa_ [protected]@yahoo.com, phone # [protected]