I went to the Eventbrite site to purchase one ticket for the WBGO ticket to Newport Jazz Festival on July 31. The site was so slow in responding that I left the site and tried again and this time it responded quickly. But my email showed that I had purchased 2 tickets when I only ordered one ticket. Have been unable to reach WBGO AND using email is slow and unsatisfactory in reaching Eventbrite for help in obtaining a refund. User's recommendation: Eventbrite should upgrade it’s site and allow customer to see what they have purchased before finalizing the purchase.