Horrible service and their customer support sucks. Overcharging! Stay away! I had month to month rent and we were forced to use this service to pay bills, as this was only option from landlord. They set up their cycles in some strange way, so final month I got 2 bills: for partial month and for last 3 days seperate each came late and each had simple bills charge for "storing card on file" (which was by the way lost for few weeks). My last bill for last 3 days came very late and net electrical charges were only 3.5 usd, but simple bills still kept on charging me 7.5 usd for saving my card. Basically, stupid game to charge tenants twice. Bad service, when I tried to report this and complained - got response we dont care you have to pay full bill. Avoid! Please investigate them for bad practices!!! They must be out of business!