Window world replaced our siding after 8 months on backorder. the siding is complete now waiting for the shutters and gutters. Katelyn from richmond [protected]) stated that its on backorder. I called yesterday, katelyn assured me that she would call me back by the end of day. I never heard from her. My husband called this morning twice. Now she saying she will let us know something tomorrow. I feel like we are getting the run around. I understand the pandamic slowed things down, but after 8 months everything should have been in stock. She had plenty of time to get the shutter and gutters. I shouldn't have to track everything down. Very poor customer service. We have a big dumpster in our yard. They need to pick it up now. the holiday weekend is nearing and my yard is in no order to celebrate the holiday. unsatisfied customer. thanks it you can help