I ordered a bed on 19/3/2021. 2 of 3 boxes were delivered on 31/3/2021 and I have received assistance from the help desk to contact Allied Express, the delivery company, and organised the missing box to be delivered. Unfortunately, the wrong box was delivered and now must be returned and checked before Kogan will deliver the missing box. This will take up to 2 weeks from when they receive the wrong box. I have repeatedly asked to receive a refund or store credit.