I have been the customer for Hathway internet in India for the last five years. My customer account number is 84729. Off late the broad band internet connect goes off very often (at least once in a day). The call center is the backbone for any service provider, surprisingly the call center number of great hathway internet is engaged for days together some times. I have a doubt that they must be working with very few lines for call center, I don't understand how they want to survive with such a mean management to increase the lines. Initially while taking the order they say that this company belongs to Hinduja group. It is really a shame for the group with this kind of a service and service infrastructure.