According to Canadian Human rights Service dogs do not have to be formally trained or tested to be a service dog. They just need to be well trained and perform a job for the handler and have a Dr letter saying you require one. West jet is saying that due to our dogs being self trained they can not be considered Service dogs even thou they are registered as such and we have traveled with them on Westjet the last 6 years as service dogs. No formal training is required as per my Human rights and Ontario law and they are interfering with my Human rights to travel with my support aid of a service animal required for my disability.