I made an appointment one day to open up a business account. After I arrived, this was to a appointment that I made prior to this day. I was seated and once the lady came to help me, I was surprised when she told me that they didn't have any appointments today. It was obvious that she did not want to do her job this day so she found every excuse to not open my account. I went straight to Regions and like I figured, she didn't want to work because my account was opened with no problem.