On the 22/7/2021 at Coounter 10 of the Pos Malaysia Main Branch Kuantan, Pahang. The person in charge of this counter ERNA NABILA was rude, surly and inefficient in her service. I purchased an AR Register Card. After rudely collecting my money she told me to fill up the form. When i finished, she just got up and left her counter as she was LAZY and didnt want to attend in finishing her job!! As a frontliner of a service provider she should not be allowed to serve customers