Yesterday I drove about 2 hours (round trip) to your Bramalea/Mayfield store to purchase a bottle of scotch, stk. # 21309. Your web site showed 3 available but at the store I was told there were 0 and that the site needs to be updated. The web site still shows 3 in stock today. This is the second time I have been similarly inconvenienced. Your site does show 60 in Stittsville (wherever that is) and 42 in Toronto Central (not close). What kind of service do you provide for customers if reconciling inventory is so difficult. It is not COVID-19. Amazon has no problems. Furthermore, your web site shows 164 results on a search for any single malt scotch. Of that list, fully 60 show unavailable, out of stock. The selection is abysmal. I have previously asked you about other imports before and been told you cannot add such products. What kind of enterprise are you running. In the private sector, you would be closed yesterday. I am not certain of the comparative selection between LCBO and AGLC, in Alberta. However, I read they have over 22, 000 products, vs the 14, 979 that you show in Ontario. If that is accurate, in consideration of that and the many poor marketing and service issues LCBO has, I suggest the LCBO be privatized and a private sector company manage the purchase, distribution and retail. Ontario can collect tax based on the seal. My family and I probably purchase al least an average amount of your products annually. Being insulated as part of government, I know that you do not care about my issue. But I have copied Doug Ford on this note as he has been trying to modernize your business for Ontario citizens. Larry Sylvester Acton, Ontario [protected] [protected]@gmail.com c.c. Doug Ford Premier of Ontario