My family and I visited Carino's San Marcos on Friday March 16th. We were promptly seated in a far corner of the restaurant at a dirty wobbly table. The floor was filthy, the seats were not wiped down, and the table was so wobbly that we had to be moved because we had a little with us and everytime she colored or leaned on the table we had to hold it so that the plates and everything else on the table wouldn't fall off. Our waitress was pretty good (it was obvious that she was a little slow so that taken into account she did well with taking the orders); however she did not follow up AT ALL, I believe this is not her fault but the team leader's as it is his job to make sure she (the waitress) is okay and not in the weeds. We ordered calamari, it was cold and the breading was not all that great, we were served a tomato syrup looking marinara that was obviously substituted for what should have been marinara. While drinking our overpriced stupidly marked up wine which Carino's is obviously taking advantage of the public wine drinker, we asked for water, about 20 minutes later we received water. But in order to receive water we had to get up and break up the staff party to disturb one to pay attention to the paying customer that was NOT invited to the party. The staff was loud, cursing, and messy for the most part. The food was pretty good, the mac and cheese was so awful that my granddaughter couldn't even eat it, and we tasted it, she was correct. The Milano was great, the spicy shrimp & chicken was good at best, but we were starving so we ate the less than quality food anyway. We had to wait over 20 minutes to get our check and then had to go find someone to take and process our ticket. This is not a complaint regarding the actual waitress, it is based on management style. A good manager can actually run a good store by supporting his employees. This is/was a 2nd chance visit, as the last time that I actually went there (not this location) the food at that store was no fit to serve to guests. I spent over $120.00 on our meal and should NOT have been charged but maybe a service fee of some sort. The entire experience was very disappointing, I love my chicken Milano but I am not willing to dine in a dirty and unkempt store to get it.