No one is perfect and when a bank make amend on mistake promptly, we should give them a chance. Not for OCBC. Our company colleagues have so many complaints about OCBC such as opening of saving account, online app to investment, the confusing service, red tapes and poor staff handling are sufficient to call it a day. I bought some investment with OCBC and within 3 years, there were 4 different staff took over my ac due to turnover. Each time the new staff seems have difficulty in following up my queries when asked about its bid price. The mgrs (all the VPs) equally incompetent and but good at beating around the bush. It reaches a point I do not wish to answer any of their calls and email when I knew they will give me high blood pressure. Very negative vibe overall!