They have contracted with id.me and the whole process has been arduous and ineffective. They already have my id and this has caused delays and I don't have the funds that have been set aside for me and are pending. Finally after 3 months I get a hold of Id.me and now the dol has to request id.me to send my verification etc. The DOL website gives no prompts as I am told should happen by id.me. And of Course when calling NO ONE PICKS UP OR CALLS BACK and HAVEN'T for MONTHS... This is RIDICULOUS. GET WITH IT!