I don't know what's going on with your paper towels I've been using them for years. They don't last as long and don't absorb as much as they used to. They also leave streaks on the windows and a lot of white powder sticks on the windows like I have to dust my windows when I'm done cleaning them. I've been using your paper towels for years I hope you can make some improvements and that I'm not the only one complaining about this. You can call me if you need.