24 Apr, 2019 → by ClaimboUser854315
security gates

1

April 23rd, 2019, my husband and I arrived at the Orlando International Airport, 3hrs prior to our flight to Calgary, Alberta, Canada. Our gate was 95, B terminal, the line-ups to security were extensive. As we waiting in line we read notices advising they were only accepting passengers departing within the next 2hrs. Our flight was not departing within the next 2hrs and we debated on stepping out of line. Luckily, we had decided to stay in line, as our line did NOT move at all for an hour. The people behind us in line questioned a female TSA Officer walking by as to why the line was not moving. She stated it was busy and that's why they advise people to show up early for their flights. Furthermore, if they missed their flight as a result, they'd have to rebook. After everyone told her the line hasn't moved for an hour, and we all arrived early, she walked away, shrugging her shoulders. If my husband and I had shown up with the 2hr suggested time to arrive prior to our flight, we would have missed it. We needed that time to just get through security - ridiculous! From the time we got in line and were through security, it had been an hour and forty minutes. We got to our terminal via the train with 25 minutes prior to our flight's boarding time. I am currently 6 months pregnant, which was a big reason as to why we arrived so early. Planned on being able to sit down and eat before the flight and take our time. Instead, we were rushed and drained from the experience. Furthermore, there was a complete lack of concern shown by any airport staff or TSA Officer to get people through. How was it possible to be at a complete standstill in line for an hour? That entire experience truly put a damper on not only our day, but our vacation as well.
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