I put a formal complaint in on the 1/6/2012 Iv had no communication rarely it's now been 13 weeks so Till no resolution, I've made gambling commission aware of what They are doing, I want answers of when to receive all my deposits back, last time they emailed me was around 20 days ago saying sorry for the delay no other responses They let me open numerous accounts I'm a vulnerable player due to depression and mental illness I begged them to close account as I had addiction gambling still refused to help me they let me spend 1000s and 1000s them they realized I was self excluded, they have been no help to me in any way apart from make my depression a lot worse than what it was to begin with it, I just want answers which they are not giving me