Yesterday I received the watch back from the Tag Heuer Service. I can't believe that after waiting for 30 days I have to find out that any Shopping Mall Mr Quick Fix would have done a better job in terms of opening and closing my timepiece. This is very frustrating. The rear case was flawless when I sent it in. But not only there it is full of scratches now, I have also additional scratches on the housing and the bracelet, that have not been there before. They really must have treated my watch like the last dirt. I never expected this from Tag Heuer! Please take a look yourself https://youtu.be/TC81OWdoXv4 Although after my complaint they sent me a FedEx label I decided not to send the watch back in because I lost all my confidence in them. Most of the scratches are so deep, that they couldn't be polished anyway. I lost all the joy I had with this timepiece and I am really sad.