I called because my tv started glitching and the guy that answered the phone was so [censored]ing cocky and rude he kept asking me was I sure or assuming that the tv was the problem no help nothing but attitude never again will I buy this brand rca was so helpful with an issue with a tablet it wasn't even real but it's ok garbage for the sceptre tv keep the money I will never recommend this tv you can contact me [protected] Tasha Carter