This company is such a scam and unethical. My wife and I planned a cruise through uvclifestylecollection through Carnival Cruise Line. We went to cancel 7 months before the cruise and they said we forfeit our whole sum of $635 due to cancelling. On Carnival Cruise line it states that cancels before 91 days their is no penalty, but under uvclifestylecollection they have a no refund policy. Please never use this travel agency!