Purchased a virus protection software (McAfee) from DigitalRiver. After I paid I received a download link and downloaded my software. It did not work on my PC and I contacted DigitalRiver and asked for help. They said they had no idea what was going on and told me to reinstall it but it did not help. I asked for a refund but they said that they don't do refunds. Then I contacted McAfee customer service and asked about DigitalRiver. They said they never hard of this company and apologized for all the inconvenience. I don't blame McAfee, they were nice and really tried to help. DigitalRiver are not to be trusted!