$25 fee showed up on my bank account (turns out it goes back to May and I've paid this scamming bunch of trash a total of $100). I called the customer service and was told my daughter joined a membership in exchange for a "free" bracelet. Turns out she did not agree to joining anything -CS (customer service) told me the complaints are from people that do not read the FINE print. immediately User's recommendation: Stay away - not a truthful or legitimate business.