When I type in my email and password which I know for sure is correct POF says the email and or password is in correct. I click on "forgot password " and put my email in and POF says they'll send me a link to my email so I can reset my email. I've done I This about 20x over the last few days and I have gotten an email from them and yes, I checked my spam Folder. My boyfriend isn't to Happy that I can't permanently delete my account