I am a customer for almost a decade and I have purchase 3 Subaru's from San Bernardino, CA office. This time my husband and myself have been trying to get a hold of finance or management for almost 2 months and left multiple messages. NO ONE CALLS BACK. My Outback that you bought back has not been paid off according to the finance company. I am making 2 car payments and only have 1 car. I am so upset that they don't even call us back.