I was playing with the goldendoodle in the Brandon store and noticed the pan under the paper shaving was bent and rusted and very pointed right in the middle of the cage where the puppy would lay down. I brought it to the attention of the people who work there, and was told they do not have any replacement metal pans and can't not have the pan in the crate due to urine/*** leaking out to the floor and they were on order. OH WELL, was the attitude I received. I put the puppy back and walked out. I will never go back there and have told everyone I could of the expierence. They do not care for the well being of the puppies. IF they did, something, anything, would have been done.