Home advisor rep contacted me and became very rude when I told her I wasn't comfortable using their services because of lawsuits and complaints against them. She compared the complaints to the complaints against Disneyland. If you want anyone to consider using your company maybe don't insult the potential customer. Now I'm concerned she will give our business a fake review. User's recommendation: Do a google search "Homeadvisor scam" before you decide to use their services.