My account is is paid up-to-date my next payment is due month-end only, but i keep receiving phone calls from you rude consultants and they insist my account is arrears when i ask how is in arrears they told me its R14.00 i want to know why is my account in arrears because its paid by debit order i have a debit order that am paying every month to Truworths. please update clients information to avoid unnecessary phone calls to your clients and unnecessary confusion.