I have started wearing my new shoes today for the first time and the rubber soles are crumbling away! Which is a great thing for the environment once they end up in the landfill but not good when they are on my feet…. (I kept this pair as spare during my last visit to the Netherlands.) I am a huge fan of Ecco's and am devastated to see these beautiful and comfortable shoes see deteriorate! Hoping for a good outcome, looking forward to your reply. Kind regards, Hieke Wijnsma