I signed a contract with Royal Holiday on Jan 2017 and sent an email within my 5 day period to cancel but they did not accept my cancellation. After multiple phone calls and messages left no one answered or called me back. I could not afford to pay them anymore and they sent it off to collections saying I owe them 12 thousand dollars. I had never used their services or went on vacation. I felt Royal holiday was acting bad faith and taking advantage or those like myself. I Hired Mexican Timeshare solutions a lawyers firm and they get my contract cancellation in 3 months. I leave you more complaints about Royal Holiday if you have the desire to buy a timeshare, first read this. https://www.timesharescam.com/timeshare-complaints-resorts-black-list/7-royal-holiday-timeshare-complaints/