18 Sep, 2019 → by ClaimboUser298309
Rotten customer service dept
1
i have a very serious complaint about your ignorant bank. last week santander bank stole money out of my account. you took out 3 fees out of my account with out my permission or authorization. that is theft santander bank. you took out 2.00 3.00 and 49.99 in fees out of my account last week. i have written you 4 emails about this problem and you have done nothing. all your stupid customer service department does is send me stupid emails that different accounts have fees which is not a answer to my problem now is it. i have demanded that a customer service department supervisor call me and no one has called me. i demanded that your so called ceo call me about this problem and he has not done so. i have contacted my attorney about my money being stolen out of my account and yes we are going to file a law suit against your bank since it is very obvious to me that your ignorant stupid customer service department is not going to fix this very serious problem. signed with tptal anger and disgust marie robbins.