We just found out about this page this morning. We bought our house that apparently had the roof blown off at the dealership and was never told about it till it, was on our property and set up a month before it had rained. Apparently the dealership patched it and brought it out to us with out telling us about it from the start which we never would have accepted it in that condition had we been informed of the situation. I am guessing that's why were were never told. We only found out about it after the ceiling in our bedroom lighting had starting flowing out water along with the other rooms in the house while it rained for 3 days straight the first day we moved in. Wasn't told about the roof till after 2 attempts to "fix it" Had to get a roofer in after those first two attempts and everyone saying it was good to go before another leak led us to a roofer who said to us it was the worst roof he had ever seen thought we had the house for 10 years with that amount of damage and shoddy patch jobs so since being told it was fixed and it wasnt our best solution was to put a metal roof on to cover such severe damage and patch work and to ensure us it would not leak again. Cost us an additional 10, 000.00 on top of the 147, 00.00 we paid for the house. you wouldn't think at that price you would have to spend even more the first day you get a brand new home. You cant even say you get what you pay for at that price. My list grows and grows thats just the roof. Under the house kitchen sink the pipes were never set up correctly and not even a drain under house hooked up from day 1 so under the house began flooding every day for at least a month before we found out that there was severe damage under house. Our refrigerator was never connected so when turned on it flooded kitchen area into the office area swelling the drywall and bowing out the moldings by sliders. Let me see let me go on, I ordered red cedar siding then was told I could not have it so traveled back an hour to change color a week later to olive only to find out that when it was ready to come here they had put on the red cedar siding on and I was not informed till it was ready to ship to the dealer if that was ok before shipping it to them. No big deal but I guess why they don't do it (cedar siding)is because after a year when your told the warranty is up on the siding the sun has damaged it to a buckling mess in some areas. My time with Clayton homes has been nothing short of a years nightmare from hell! Would never buy again and would never recommend to anyone no real compensation has been made and everyone talks to you like you are no one. The manipulation and run arounds have been a disgrace when you voice your concerns you are to be made felt like you have done something wrong. Our list of damages go on and on its feeling like just a huge waste of time and breathe. The stress and aggravation has not been worth it. I would love to at least get my minimum asking back after all we went thru and a year later still going thru it things are still undone after being manipulated into a mere 2 minute survey in the end that was only meant to be about the last trip that was done wrong by a worker who also told us it was not the end survey it was just about the work he had done that day. We are still waiting on two top drawers in master bathroom to be fixed some one came out 2 separate times to fix and brought wrong drawers both times now we have two drawers that are make shift and are not correctly on the slides and cant open and close correctly. One living room wall is so badly spackled its all lumpy and wobbly not sure if it was from the rain leaking down walls or just poorly done. Front and back decks were done so badly with bad wood and splintered railings we added a new deck for $18, 000.00 to cover both doors because the floors inside were flooding inside house from backsplash pooling up on deck and door frames every time it rained we had towels down across back end of house. Moldings are separating and most have had caulking removed and hanging in every room some molding is pulled away from walls Every cabinet drawer had to be screwed in on left slides due to cracked hinges drawers still open wobbly every one of them. Screen door sits crooked. Shelves in bookcases and shelves in cabinets don't even fit in snugly most clips needed to be replaced for stronger hold. All the barn door hardware is coming off walls they were not put up properly but kept being told they were when everyone who comes here says there not right. There is just so much I would love someone other then a worker to actually listen and look around any time they want and not just pacify us by saying things like oh that's an easy fix or oh that happens or oh we will be back then never come . I know covid has damaged some things and has made things harder for companies and its hard to get the work done but this is a year now There are so many pictures to send will show a rep along with statements/ receipts from roofers and other workers that agree with us on the horrible job that was done on our home along with multiple email correspondences and being allowed to have it set up and "move in ready" when it clearly was not. The garbage and debris that was not ever cleared is still being cleaned up by my husband a year later. Most workers were annoyed to have to travel such a long distance just to fix an issue they are not happy to say the least maybe you should lessen the distance of your service sales area. Our names are Jay and Anna Wang we ordered and paid for our home in cash $147, 000.00 in Dec of 2019 and did not get it till around April 2020 and was not able to move in till June 2020 from Tri-County Homes in Anderson SC (Joni and the gang there have helped with a lot of things they are not all to blame, factory has a lot as well to answer for) I'm trying to find what the client number is but if you talk to tri -county homes they definitely know us.