In March I purchased a dress from Simply Astonishing and unfortunately, I had to request a refund because it was much too small (not even close to the size advertised). My request was approved by Sarah on 3/22 and I was given instructions on how to return the product. On 3/24 I shipped the dress and it was delivered on 3/29 (still have the tracking, signed for by DZALE). I waited to receive the promised refund, but never received it. I reached out to the business multiple times and never received a response. This has been ongoing for 6 MONTHS now. Needless to say, I am an incredibly disappointed customer, and not only am I out the money I spent on the dress, but also the money I spent to return the dress. This is absolutely unacceptable. Please have the decency to resolve this issue with me and finally process my refund. If you need additional documentation and proof, I can provide it again.