Update by user Oct 14, 2011 RIP-OFF DO NOT CONTACT THEM.Sacramento Carpet Cleaners897 j st, sacramento, CA 94814(8**) **4-8500 ‎WWW.greenhome-services.com Original review posted by user Oct 14, 2011 LC "Ž - Sep 14, 2011 I will be honest; I wish I could rate this company with a -1. When I originally called to make my appointment the receptionist that answered the phone was trying to rush me through the call. It was close to closing time on a Friday and she obviously had better things to do. I had to stop her twice to attempt to give her my contact information because she was in such a hurry. On the day of my appointment no one showed (today). They didn't even bother to call. When I called them back to "cancel" my appointment due to no call, no show, the receptionist was "shocked" that she didn't even have a record of my appointment on the day that she told me I would get service. Probably because she was too busy trying to get out of the office on a Friday afternoon to take my information. She had the gall to ask if I wanted to reschedule. (Obviously, I did not) In this day in age, where money is scare and word of mouth is key to running a business, I am surprised that they run a company in this manner. (I took a morning off from work for this!) I will NOT ever use their services and make sure that no one that I know uses them either. My neighbor said I was lucky they didn't show, they ruined her couch and sub-flooring when they came to her house. I wish she had told me sooner. KEEP AWAY!!!