Sallie Mae cashed checks and have not applied them to my account. They are a bunch of thieves! I have called them repeatedly over the past 2 months and they still have not resolved this. One of my last 2 payments was actually added to my account increasing monies owed instead of deducting it as a payment. My bank has record of them cashing both checks. I really need to start a lawsuit filing for fraud. I am at the end of my ropes; meanwhile the interest continues to build. God knows what country we are calling when we contact the idiots at sallie mae. Do you have any suggestions of what I can do? What attorney may be able to assist me?