I ordered a ring from this company . Next day I tried to cancel it . First first they asked why and if I wanted something else. Then they offered me 10% then 20% off in store credit only to keep it . Then I said I would keep it . Then they told me they have already refunded me to check my bank in 3-5 days. Then I got an email saying they didnt cancel it and that I could get an actual refund if the 20% off instead of store credit . I declined and said I wanted a refund . They refused. When I said I am contacting my bank they shipped the ring and said no refunds only store credit no matter what . If you want to be able to return something don't order online from this company . They will not allow it . I have all the correspondence to prove all of this . It's crazy.