Honestly, I have never been a customer of this company. It's the radio commercials that run year round that I loathe. Every season there is a different reason why it's the best time to get a great deal on a roof replacement. And the owner, Patrick Fingles, has the most annoying whiny voice, dramatizes all of his sales points, and uses stupid analogies and jokes. He thinks he is being witty and funny but comes across as dumb. I usually don't take the time and effort to write up a negative review like this but it helps me vent a bit because I hear these ridiculous commercial daily on my favorite local radio station.