Arrived and the first ride we were on broke down. Decided to go to lunch at Mel's Diner, had to get our money refunded, because they couldn't figure out the ordering system and ran out of bbq burgers. Spoke to Charles the manager and requested a refund which took him about 15 minutes to figure out how to do it. Now back to the park and rides, in line for the mummy ride, which also broke down, currently in line for the secret lives of pets and guess what? The ride is also down. Three rides in one day? And an issue with the food service? Not sure what happened to Universal during the COVID shutdown, but it was the worst family experience. I have purchased several years of annual passes, but I will not be doing that anymore and will be informing all of my social media follows.