I am writing this mail to inform you that i have deposited cash with your forex account on 29 june which had to be transferred india on an urgent basis,however your associate had punched in an incorrect account number due to which the money was never transferred post which they rectified the the account details and informed me that the money would transferred lastest by 4 july 2016 afternoon or 5 july morning. which never happened today i went to your counter to check the status ,I walked upto your staff the staff was very rude and instead of providing a solution he was blaming me .I tried to escalate this matter to floor in charge name christy christopher which was no good .considering this kind service is not helping. I have requested to return by cash which they informed that would reach me by saturday I look forward to hear a solution and get money at the earliest John thomas 0562642663