A check was provided to my boyfriend and myself for our previous deposit. We then deposited it into the ATM in Reno on Monday June 5th. The bank never contacted me about any issue with the check, but when I called them they could not provide any information. The address on my account wasn't updated to be current either. I then waited 24 hours and saw on my account that it was completely reversed. I called the 24 hour line and they told me to go to my local bank and they could provide a copy of the check and cash it for me. When I went to the bank they told me that it wasn't possible for 7 business days. This is absolutely ridiculous there was no communication from the bank about any of this and I had to call multiple times to get an answer. My name was on the check why would no one call me and ask about another name on a check made out to me. I have wasted so much time trying to get this figured out and still don't have any resolution. I would like to know what US bank is going to do to keep me as a customer. I have had this account for over 10 years now and still get no help or compensation for this complete inconvenience. Also this cause me no not be able to pay my rent and almost cost me my home.