27 Mar, 2018 → by ClaimboUser898563
Returned $560 worth of merchandise. Refunded $170
1
BEWARE of this SCAMMING COMPANY!!! I did EVERYTHING this company’s return policy stipulated! I had 14 days but contacted them within 3 days or receiving the 4 dresses to let them know I wanted to return the dresses. They tried to bargain with me and say they will refund $50 so I can get the dresses altered. I told them I want a refund because I found a dress from Dillard’s. They said “ We went thru a lot of trouble and made these dresses specially for you so please keep them” I said No, your return policy says I can return the new un worn clothing with tags in original packing for ANY reason for a full return with NO PENALTY. Furthermore these were not dresses ordered with tailored measurements, they are size 6 dresses. No specialty sizes or out of the ordinary adjustments were made.So I want my full refund with no penalty. I went thru PayPal since I paid thru them and am still awaiting my full refund. I have pictures of Dresswe’s return policy at the time of my purchase and I took pictures and videos of all 4 dresses with tags and with return cards all filled out properly and sent the 4 dresses back. I have yet to receive my full refund! I am working with PayPal as well to get this resolved! DO NOT SHOP WITH DRESSWE!!!!!!