Dear Manager, My name is Hala and I went to square one mall in Mississauga ontario to return a shoes Ipurchased it from gymboree erin mills location and then the associate her name is Rania said sorry your daughter wore this shoes because there are black spot at the bottom I said no she didn't and look the tag still attached even the platic one she said you can remove and reput it. I can't believe she has the worth customer service ever even her manager she told me the same.