I spoke last night to an Amazon person in Jamaica about this CD which I got by mistake, I thought I was buying the book, I got by U.S mail a CD. What do I have to do, to get this thing, back, i did not open it. It is sealed all right? make it easy,. i do not want 500 pieces of mail from you or Amazon.... Alon Reininger a**********@yahoo.com Los Angeles Amazon.com Customer Service To:[email protected] Mar 12 at 9:24 PM Amazon Your Account Amazon.com Message From Customer Service Hello Alon, This is Kemolin from Amazon. The order was placed with allnewbooks, a seller on our website. I've sent your inquiry about your order to the seller. You'll receive a copy of that e-mail. allnewbooks regarding # 111-2606670-1674632 for Disinformation: Former Spy Chief Reveals Secret Strategies for Undermining Freedom, Attacking Religion, and Promoting Terrorism You can also view communications with sellers here: https://www.amazon.com/gp/communication-manager/outbox.html Please give sellers two business days to respond. When they reply, you can respond directly to their e-mail. If you don't hear from the seller by March 15, 2018, please review the criteria and start an A-to-z Claim: https://www.amazon.com/gp/a-z-guarantee/submit-claim.html We look forward to seeing you again soon. We'd appreciate your feedback. Please use the buttons below to vote about your experience today. Best regards, Kemolin B Amazon.com Mar 12 at 9:22 PM Here is a copy of the e-mail that you sent to allnewbooks. ------------- Begin message ------------- Hello, We've been contacted by a customer regarding the order identified below. -------------------- Order#: 111-2606670-1674632 Item: Reason: Where's My Stuff ? Details: The cx stated that the item he recieved was a cd and he wanted the hardcover, wanted a refund ------------------- To respond to this customer, please reply to this e-mail or visit your seller account at the following link: https://sellercentral.amazon.com/gp/communication-manager/inbox.html Sincerely, Customer Service Department Amazon.com http://www.amazon.com ------------- End message ------------- For Your Information: To help protect the trust and safety of our marketplace, and to help arbitrate potential disputes, we retain all messages buyers and sellers send through Amazon.com for two years. This includes your response to the message above. Amazon.com uses filtering technology to protect buyers and sellers from possible fraud. Messages that fail this filtering will not be transmitted. We want you to buy with confidence anytime you purchase products on Amazon.com. Learn more about Safe Online Shopping (http://www.amazon.com/gp/help/customer/display.html?nodeId=551434) and our safe buying guarantee (http://www.amazon.com/gp/help/customer/display.html?nodeId=537868).