Update by user Mar 25, 2018 Customer service contacted me after this review was posted and offered a full refund after receiving the returned items. Original review posted by user Feb 22, 2018 I ordered 2 dresses from dresswe.com, order number 253090. They did not look or fit as described on the website. I read the return policy carefully and followed their instructions. However, upon emailing them as they requested in order to obtain the shipping address, they made some new claim that they could only offer me a small percentage of the cost due to specially making this dress, that they are just the manufacturers. This violates their advertised policy which offers a full refund. This amounts to a scam. I would appreciate appropriate resolution, refunding me fully for the order I placed. Otherwise I will have to take further action in litigation.