6 May, 2021 → by ClaimboUser890415
Resolved: Refused Service
Update by user Jun 05, 2021 Company fixed the issue and I have been provided with apology. The Location Manager called the same day the complaint was registered and apologized for the error of judgement by her team. She sent three free sandwich cards with request to give them another try. I have used 1 of the 3 and the service was as expected, quick and accurate. Good job by the manager to address the situation quickly and I will return to Jersey Mikes for future meals.. Original review posted by user May 06, 2021 Arrived at 8:35 PM to order a Grilled Sandwich and was told that the grill is always shut down at 8:30 PM and no grilled sandwiches are made at any of the locations after 30 minutes before closing. Location - 18340 Yorba Linda Blvd, Yorba Linda Ca. 92886 On average, I purchase 2 sandwiches per week at this location and walked as I don't think I was told the truth about shutting the grill down 30 minutes before closing. Jeff Sexton jsex200@***.com 323.895.9501 User's recommendation: Place signage that Grilled Sandwiches are not available after 30 minute before closure.