17 Dec, 2018 → by ClaimboUser179723
Resolved: Poor job
Update by user Jan 16, 2019 They replaced the entire roof and had new gutters installed. This time they did an excellent job. I am happy. Clean up was done as well as I could do and most nails were picked up as well as shingle pieces. The company really went out of their way to make things right. They will work with you over problems. Original review posted by user Dec 17, 2018 Aspen has hired a new boss and crew. The boss was out and took more pictures and assured me it would be fixed. Weather now is the problem so I will wait. The other crew was not experienced in roofing and was in a hurry to go away to another job. They actually left a ton of junk in my drive and wanted me to put it out to the trash, NO, hazmat to be disposed of properly. I know construction and roofing but because of my age they thought a fast job was enough for the huge cost. They broke every part of the contract.