Update by user Jul 17, 2021 Company fixed the issue and I have been provided with full refund. Original review updated by user Jul 17, 2021 I would like to write a good review It took only two days and of wich I was 8 hours of nearby the store to get the purchase of the wrong lengths of surfboard resolved and I spoke with the manager and the supervisor who spoke to the boss Lady who was very reasonable and fixed the issue relatively promptly