Update by user Aug 01, 2020 Company fixed the issue and I have been provided with full refund. I emailed several times and called several times. Finally after letting phone ring for 20 minutes someone pickedUp. I explained howUnhappy I was and how shady this whole website appeared and that I was only interested In a full refund. I receivedIt in under a week.. Original review posted by user Jul 02, 2020 On June 6th or 7th I ordered 2 zero gravity chairs. I was able to get a hold of someone to Check my order after about 10 Days - they confirmed my order was in process. I call again today - no answer , my order still says in process. The phone has an automated response (click one to check on order) but when you click the numbers nothing happens. User's recommendation: I would not purchase again.