Update by user Jan 17, 2020 I finally received my carport on Jan 2, 2020, the installers said I would have to pay for leveling, I advised them I had been inconvienced by the company several times & they need to take it up with the company, I would not give them another dime. They did the install, when they left they had to go through the yard leaving deep ruts because they did not go where I told them to so they wouldn't be in the low area where water had run from the rain over the weekend, just golad to be done with this company Original review posted by user Dec 18, 2019 I signed a purchase agreement on Nov 15, I was advised might be able to get delivery at the end of the week as there had been a cancellation, I did not receive it, so I called NC office was advised the order had not been faxed, I called the local dealer, he called the office in NC they told him they had received the order, I called them back again for a delivery date was advised it would be delivered on the 9th, it did not arrive, so I called them again &;;;;;;;;;;;; was advised the 16th. I called today & was told it will be Jan 2. I called the local dealer & advised him what is going on, he is going to call & see what he can do for me.